Onboarding
Your onboarding journey
From day one, we work closely with you to connect systems, gather critical data, and involve the right suppliers. Our onboarding is structured, guided, and adapted to your business — so you can focus on creating impact.
What you get with prduct.com
Supplier Engagement Tools
We help activate and support your suppliers — with clear invitations, multilingual instructions, and proactive follow-up, so they contribute with quality data from the start.
Custom Reporting and Data Insights
We help you unlock strategic value from your product and supplier data — making it easier to track risk, compliance, and sustainability progress as you grow.
Help Center and Knowledge
Access practical guides, templates, and step-by-step instructions tailored to your industry. Our resource library is built to help you move faster and solve problems independently when needed.
Dedicated Onboarding Support
From day one, our team works side-by-side with you to ensure a smooth onboarding experience — from data imports to supplier activation and risk mapping. You're never left to figure things out alone.
Feedback Loop that Drives Improvement
Your feedback isn’t just heard — it’s built into our product roadmap. We actively invite input during onboarding to continuously improve your experience and the platform.
The Support we provide
Under 4 min
Average response time
38 min
Average time to solve a support request
47 articles
Knowledge base available
Onboarding plan
Business cases
Andreas Stensig, Customer Success Manager at prduct.com
We are ready to help along the way. We always learn something in our dialogue with our customers. Contact us directly or use the chatbot embedded on prduct.com and in the help center.
What do our customers say?
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""We see significant opportunities in collecting and structuring datain an automated and intelligent manner, especially regarding our supply chain, where dealing with the social and environmental bottom lines can be challenging. We are pleased to be evolving alongside prduct.com, which embraces the new demands we are experiencing in the industry"."
Sofie Mora Kristensen
Group Sustainability Manager at Superwood A/S
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""This has enabled us to manage the quality and compliance processes in our procurement more efficiently and ensure that we can always provide the necessary documentation our customers demand, quickly and accurately"."
Henning Limborg
Chief Executive Officer at Sügro A/S
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""The possibility of having a single system where we could actively work with our direct suppliers appealed to us". "
Mikkel Boe Petersen
CSR and ESG responsible at UMAGE
Are you ready to get started?
Our Sustainability Management Experts are here to answer all the questions you might have about our solution and help you to achieve your sustainability goals
- Complete solution for responsible sourcing
- Flexible and integrable
- Professional consulting